qe77 Terms & Conditions — Please Read Carefully
These Terms & Conditions govern your use of the qe77 platform. By registering an account and using our services, you agree to be bound by these terms in full.
1. Introduction and Acceptance of Terms
Welcome to qe77, an online gaming and sports betting platform operated for players in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "Player" or "User") and qe77 ("we", "us", or "the Platform"). These Terms apply to all use of the qe77 website, including browsing, account registration, deposits, gameplay, withdrawals, and participation in promotions.
By creating an account on qe77, accessing the platform, or using any of our services, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the qe77 platform. We reserve the right to update or amend these Terms at any time, and it is your responsibility to review them periodically. Continued use of the platform after any amendment constitutes acceptance of the revised Terms.
Age Restriction: You must be 21 years of age or older to register an account and use the qe77 platform. qe77 operates a strict 21+ policy and will verify the age of players where required. Any account found to belong to a person under 21 will be immediately suspended, any funds therein will be frozen pending review, and any winnings accrued by an underage player will be forfeited.
Key Terms at a Glance
A brief overview of the most important points covered in these Terms.
2. Eligibility Requirements
To register and maintain an account on qe77, you must meet all of the following eligibility criteria at all times:
- →You are at least 21 years of age at the time of registration and at all times while using the platform.
- →You are accessing qe77 from a jurisdiction where online gaming is not explicitly prohibited by local law applicable to you as an individual.
- →You are registering and playing on your own behalf and not on behalf of any third party.
- →You have not previously been excluded from qe77 or any related platform, and you are not subject to a self-exclusion order you have placed through qe77's responsible gaming tools.
- →You are not depositing funds derived from criminal activity, and all deposits you make are from payment methods registered in your own name.
3. Account Registration and Security
Each player may hold only one account on qe77. Duplicate accounts — whether registered with the same mobile number, the same device, the same payment method, or the same IP address — are prohibited and will result in all associated accounts being suspended. The Platform reserves the right to merge duplicate accounts or close them entirely.
Your Responsibilities
- →You must provide accurate, complete, and up-to-date personal information at the time of registration, including your real name, date of birth, and a valid mobile number registered in Bangladesh.
- →You are solely responsible for maintaining the confidentiality of your account password and login credentials. You must not share your password with any other person.
- →You must notify qe77 support immediately if you suspect any unauthorised access to your account or any security breach involving your login credentials.
- →qe77 will not be liable for any loss resulting from unauthorised use of your account where the unauthorised access resulted from your failure to keep your credentials secure.
KYC and Identity Verification
- →qe77 reserves the right to request identity verification documents (KYC) at any time, particularly prior to processing a withdrawal. Acceptable documents include a national identification card, passport, or driving licence.
- →Failure to provide requested verification documents within the time frame specified by qe77 support may result in the suspension of your withdrawal rights until verification is complete.
- →All personal data collected during the KYC process is handled in accordance with the qe77 Privacy Policy. We do not share your identity documents with any third party except where required for fraud prevention or payment processing compliance.
4. Deposits and Withdrawals
All financial transactions on qe77 — including deposits and withdrawals — are conducted in Bangladeshi Taka (৳). No currency conversion is applied by qe77. Players are responsible for any fees charged by their own payment provider.
Deposit Rules
- →The minimum deposit amount is ৳100. There is no maximum deposit limit imposed by qe77, though individual payment providers may impose their own transaction limits.
- →Accepted deposit methods include bKash, Nagad, Rocket, Upay, and selected bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. qe77 may add or remove payment methods at its discretion.
- →Deposits must be made from a payment account registered in your own name. qe77 will not accept deposits made from accounts belonging to third parties, and such deposits may be returned to the originating account.
- →Deposits are credited to your qe77 balance in real time upon confirmation from the payment provider. In rare cases of technical delay, please contact qe77 support with your transaction reference number.
Withdrawal Rules
- →The minimum withdrawal amount is ৳500. Withdrawals will only be processed to a payment account registered in the same name as your qe77 account. qe77 does not allow third-party withdrawals under any circumstances.
- →Withdrawal requests are processed within 1–24 hours under normal operating conditions. Processing times may be extended during periods of high volume, public holidays in Bangladesh, or when additional KYC verification is required.
- →Before your first withdrawal is processed, qe77 may require you to complete a KYC identity verification. This is a standard fraud-prevention measure and is required for all players regardless of withdrawal amount.
- →Funds that have not satisfied applicable bonus wagering requirements may not be withdrawn until those requirements are met. Active bonus funds and locked funds are not eligible for withdrawal until released according to the relevant bonus terms.
5. Bonuses and Promotions
qe77 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, as well as any specific terms published at the time the bonus or promotion is made available:
- →All bonuses carry a wagering requirement (rollover) that must be satisfied before any bonus-derived funds or associated winnings can be withdrawn. The specific wagering requirement for each bonus is stated in the individual bonus terms.
- →Bonuses may only be claimed once per player, per household, per IP address, and per payment method, unless the specific bonus terms state otherwise. Attempting to claim the same bonus multiple times using different accounts constitutes bonus abuse and will result in account suspension.
- →qe77 reserves the right to cancel, modify, or withdraw any bonus or promotional offer at any time without prior notice. If a bonus is withdrawn before its wagering requirement is met, any bonus funds remaining in your account will be removed.
- →Bonuses are non-transferable and have no cash value until their wagering requirements are fully satisfied. Free spins awarded as part of a promotion are subject to the same wagering requirements unless the specific promotion states otherwise.
- →qe77 may void bonuses and confiscate associated winnings if it has reasonable grounds to believe that a player has engaged in bonus abuse, matched betting using qe77 promotions, or any other activity designed to circumvent the intent of the bonus terms.
6. Game Rules and Fair Play
All games available on qe77 are supplied by certified third-party game providers including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own rules, which are accessible from within the game interface. Players are responsible for understanding the rules of any game before placing a wager. qe77 does not manufacture any game outcomes; all results in RNG-based games are determined by independently certified random number generation systems operated by the respective game providers.
In the event of a malfunction of any game or a network failure during an active game round, qe77 reserves the right to void the affected round. In such cases, any wager placed during the affected round will be returned to the player's account balance. qe77 will not be liable for any winnings that would have been generated during a malfunctioning round. Disputed game outcomes must be raised with qe77 support within 30 days of the disputed event; disputes raised after this period will not be considered.
7. Prohibited Conduct
The following actions are strictly prohibited on the qe77 platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed, and any funds or winnings may be forfeited at qe77's sole discretion:
- →Registering more than one account, using another person's identity to create an account, or providing false personal information during registration or KYC verification.
- →Using any software, script, bot, or automated system to interact with qe77 games or the betting interface in a manner not available to ordinary players through the standard platform interface.
- →Depositing funds obtained through fraudulent, criminal, or money-laundering activity. qe77 cooperates fully with law enforcement authorities and will report suspicious transactions as required.
- →Colluding with other players to gain an unfair advantage in any game, including but not limited to sharing cards, sharing bet information in live dealer games, or coordinating play in multiplayer games.
- →Attempting to exploit any technical error, software vulnerability, or loophole in the qe77 platform or in any game to obtain a financial advantage. Any winnings obtained through exploitation of a technical error will be voided.
8. Account Suspension and Termination
qe77 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including where the Platform has reasonable grounds to suspect a breach of these Terms, fraudulent activity, or conduct that poses a risk to the integrity of the platform or to other players. Where an account is suspended for investigation, the player will be notified and the investigation will be completed within a reasonable timeframe.
Players may close their own account at any time by contacting qe77 support. Upon closure, any real-money balance remaining in the account (excluding locked bonus funds) will be returned to the player's verified payment method after any applicable KYC checks are completed. Accounts that have been closed as a result of self-exclusion may not be reopened until the self-exclusion period has fully expired and the player has formally requested reactivation through the support team.
9. Responsible Gaming
qe77 is committed to promoting responsible gaming and provides all players with access to tools that help them manage their gaming activity. Available tools include deposit limits (daily, weekly, or monthly), session duration reminders, cooling-off periods, and self-exclusion. Players wishing to activate any of these tools should contact qe77 support or access them directly through their account settings. qe77 encourages all players to set personal spending and time limits before beginning any gaming session.
21+ Strictly Enforced: The qe77 platform is strictly for adults aged 21 and above. If you believe your gaming is causing financial or personal harm to yourself or others, please use the self-exclusion tool in your account immediately or contact our 24/7 support team for assistance. You may also visit our Responsible Gaming page for detailed guidance.
10. Limitation of Liability
To the fullest extent permitted by applicable law, qe77 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill. qe77's total aggregate liability to any player in connection with any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
qe77 makes no warranty that the platform will be available at all times without interruption. The platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, or circumstances beyond qe77's reasonable control. qe77 will endeavour to provide advance notice of scheduled downtime where practicable.
11. Amendments to These Terms
qe77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, qe77 will update the "Last updated" date at the top of this page. Where changes are significant, qe77 may also notify players by email or via an in-platform notification. Your continued use of the qe77 platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the platform and may close your account by contacting support.
12. Governing Law and Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with applicable law. In the event of any dispute between a player and qe77 arising from these Terms or from use of the platform, both parties agree to first attempt to resolve the dispute informally by contacting qe77 support. All dispute submissions must be made within 30 days of the event giving rise to the dispute. qe77 support will acknowledge receipt of a dispute within 5 business days and will endeavour to reach a resolution within 30 business days. Decisions made by qe77 in respect of game outcomes, account balances, and bonus eligibility are final, subject to the dispute process described above.
13. Contact Us
If you have any questions about these Terms & Conditions, or if you wish to raise a dispute or request clarification on any point, please contact the qe77 support team. Support is available 24/7 via live chat inside the platform, operating on Bangladesh Standard Time (UTC+6).
Email: [email protected]
You have read and understood the Terms. Explore the qe77 casino, check our Responsible Gaming page, or visit the FAQ for more help. 21+ only — please play responsibly.