Responsible Gaming — Play Smart, Stay Safe
qe77 is committed to providing every player in Bangladesh with a safe, fair, and controlled gaming environment. Your wellbeing always comes first.
Our Commitment to Responsible Gaming
At qe77, responsible gaming is not just a policy — it is a core part of how we operate. We believe that every player in Bangladesh deserves access to a platform that puts their long-term wellbeing ahead of short-term revenue. We have built a comprehensive suite of responsible gaming tools directly into the qe77 platform so that players can manage their activity easily, at any time, without needing to contact anyone.
Online gaming, including cricket betting, live casino, slots, and crash games, is designed to be fun. It becomes a problem when a player begins to chase losses, spends more than they can afford, or uses gaming as a way to escape personal difficulties. qe77 takes these risks seriously and encourages all players to use the responsible gaming tools described on this page before any problems arise.
Age Restriction — 21+ Only
qe77 operates a strict 21+ age policy. No player under the age of 21 is permitted to register an account, make a deposit, or participate in any game on the qe77 platform. This is not simply a regulatory requirement — we believe that online gaming is only appropriate for adults who are fully informed about the risks and who have the financial and emotional maturity to make responsible decisions about their play.
All new accounts are subject to age and identity verification as part of our KYC process. qe77 may request documentation at any time to confirm that a player meets the age requirement. Accounts found to belong to players under 21 will be closed immediately and any balance returned after deducting any winnings obtained by the underage player.
Responsible Gaming Tools
qe77 provides six built-in tools to help you stay in control of your gaming. All tools are free and can be activated by contacting our 24/7 support team.
How to Activate These Tools
All responsible gaming tools are available to every registered qe77 player at no cost. Here is how each tool works and how to get it activated on your account:
Deposit Limits
Contact qe77 support via live chat and ask to set a daily, weekly, or monthly deposit limit. You can choose the amount that suits your budget. A lower limit takes effect immediately; if you want to increase a limit, a 7-day cooling period applies to protect you from impulsive decisions.
Session Time Reminders
Ask support to enable session reminders. You can choose intervals of 30 minutes, 1 hour, or 2 hours. When your session reaches the chosen duration, a reminder appears on screen. At that point, the decision to continue or stop is entirely yours.
Cooling-Off Period
A cooling-off period temporarily restricts your account for a fixed duration — 24 hours, 7 days, or 30 days. During this period you cannot deposit or play, but you can still request a withdrawal of any available balance. Contact support at any time to activate a cooling-off period. The restriction takes effect immediately.
Self-Exclusion
Self-exclusion is the strongest tool available. When you self-exclude, your account is fully suspended for a minimum period of 6 months or longer as you choose. You will not be able to log in, deposit, or play during this time. qe77 will not send you marketing communications while you are self-excluded. To request self-exclusion, contact support and clearly state that you wish to self-exclude and for how long. The exclusion is applied the same day.
Important: All responsible gaming tools are free to use and available 24/7. qe77 support will never try to talk you out of activating a limit or exclusion — your request will be processed promptly and without question.
Warning Signs of Problem Gambling
Gambling becomes a problem when it is no longer a form of entertainment but instead causes financial, emotional, or social harm. The following are common warning signs that a player may be developing a gambling problem:
- Spending more money on gaming than you originally planned or than you can comfortably afford.
- Chasing losses — continuing to play or increasing your bets in an attempt to recover money you have already lost.
- Neglecting work, family, or other responsibilities because of the time or money spent on gaming.
- Borrowing money or selling personal belongings to fund gaming activity.
- Feeling anxious, irritable, or restless when you are not able to play.
- Lying to family members or friends about how much time or money you spend on gaming.
- Using gaming as the primary way to relieve stress, boredom, or personal problems.
If you recognise any of these signs in your own gaming behaviour, we encourage you to take action now — before the situation becomes more serious. Contact qe77 support and ask about our responsible gaming tools. Help is available immediately.
Tips for Healthy Gaming
Playing responsibly means making deliberate choices about how you use the qe77 platform. These practical tips can help you keep gaming in its proper place as a leisure activity:
- Set a strict budget before you start each session and stop as soon as that budget is reached — never play with money you cannot afford to lose.
- Treat any winnings as a bonus, not as income you can rely on. Never plan your finances around expected gaming returns.
- Take regular breaks during gaming sessions. Stand up, walk around, and give yourself time away from the screen.
- Never play when you are feeling emotional, tired, stressed, or under the influence of alcohol or any substance that impairs your judgement.
- Balance gaming with other social activities, hobbies, and time with family and friends so it remains one enjoyable part of your life rather than the focus.
- Keep track of your gaming history in your qe77 account dashboard — reviewing your real deposit and loss figures regularly helps maintain a clear picture of your spending.
Protecting Underage Players
qe77 takes underage gambling extremely seriously. If you share a device with children or younger siblings, we strongly recommend using your device's built-in parental controls or a dedicated parental control application to prevent minors from accessing the qe77 website. Always log out of your qe77 account when you are finished playing and do not save your login credentials on shared devices.
If you suspect that a minor has created an account on qe77 — whether it is your child, a sibling, or anyone else — please report it to qe77 support immediately at [email protected]. We will investigate and close the account the same day. Any funds deposited by an underage player will be returned after verification.
Parental Reminder: Never share your qe77 account credentials with minors. Keep your username and password private, and always log out after each session on a shared or family device.
Need Help? Contact qe77 Support
If you are concerned about your own gaming behaviour — or that of someone close to you — please do not wait. qe77 support is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6). Our team is trained to handle responsible gaming enquiries with care and without judgement.
Reach our support team any time via live chat inside the qe77 platform. Simply open the chat icon and let us know you would like help with a responsible gaming tool or that you are concerned about your gaming.
Email: [email protected]
There is no shame in asking for help. Many players across Dhaka, Chittagong, Sylhet, and all of Bangladesh have used our responsible gaming tools to regain control of their play, and our support team is proud to assist. You can also speak to a trusted family member or friend if you are not comfortable contacting us directly.
Now that you know how qe77 supports responsible gaming, you are ready to enjoy the platform confidently. 21+ only — always play within your means.